Temporary closure of M16 / Springbok Road between Affodil / Café De Circque and Joan Road

Temporary closure of M16 / Springbok Road between Affodil / Café De Circque and Joan Road from the 31st of January to the 4th of February 2024 for the Cycling SA Road Championships.

Planned Water Interruption: 7 February 2024 Ward 7: Eye of Africa

Notice is hereby given of a planned water interruption for the installation of the bulk consumer water meter at Pine Valley Residential complex in Eye of Africa. This project is crucial to Midvaal’s commitment to enhancing the level of service provided to our customers.

Pine Valley Residential complex will be affected.

The interruption is scheduled for the 7th of February 2024. Downtime will be for ±4 hours from 08:00–12:00(depending on site circumstances).

We sincerely apologize for the inconvenience this may cause.

Yours in Service Excellence.

Planned Water Interruption: 6 February 2024 Ward 3: Kookrus, Meyerton

Notice is here given of a planned water interruption for the installation of the bulk consumer water meter at 80 Bennie Liebenberg Street, Kookrus. This project is crucial to Midvaal’s commitment to enhancing the level of service provided to our customers.

The following streets in the area will be affected:

Bennie Liebenberg Street

Gerrit Maritz Avenue

Andrew Murray Avenue

Captain Hindon Avenue

The interruption is scheduled for the 6th of February 2024. Downtime will be for ±4 hours from 08:00–12:00 (depending on site circumstances).

We sincerely apologize for the inconvenience this may cause.

Yours in Service Excellence.

Planned Water Interruption: 6 February 2024 Ward 11: De Deur, Meyerton

Notice is hereby given of a planned water interruption for the installation of the bulk consumer water meter at New Hope Secondary School, 244 Meyerton Road. This project is crucial to Midvaal’s commitment to enhancing the level of service provided to our customers.

Residents in Meyerton Road(DeDeur) will be affected.

The interruption is scheduled for the 6th of February 2024. Downtime will be for ±1.5 hours from 14:30 to 16:00 (depending on site circumstances).

We sincerely apologize for the inconvenience this may cause.

Yours in Service Excellence.

Planned Water Interruption: 5 February 2024 Ward 2: Duncanville Industrial, Meyerton

Notice is hereby given of a planned water interruption for the installation of the bulk consumer water meters at 3 and 7 Spencer Street, Duncanville. This project is crucial to Midvaal’s commitment to enhancing the level of service provided to our customers.

The following streets in the area will be affected:

King Street

Spencer Street

Varty Street

The interruption is scheduled for the 5th of February 2024. Downtime will be for ±4 hours from 08:00–12:00 (depending on site circumstances).

We sincerely apologize for the inconvenience this may cause.

Yours in Service Excellence.

PLANNED ELECTRICITY OUTAGE 18 FEBRUARY 2024 – M1 SUBSTATION

Notice is hereby provided of an electricity outage scheduled for 18 February 2024. This is due to the planned maintenance of transformers in M1 Substation.  The following areas will be affected:

  • Shermanpark
  • Sicelo
  • Meyerton Farms/Park
  • Meyerton Central/Ext 3/Ext 4/Ext 6
  • Riversdale
  • Kookrus
  • Valley Settlements
  • Ophir Estates
  • Rothdene
  • Golf Park
  • Sybrand Van Niekerk Park
  • Noldick
  • Bolton Wold
  • Chrissiesfontein
  • Vosterpark
  • Kookfontein

Downtime will be for ± 8 hours from 08:00 – 16:30 (depending on site circumstances).

The electricity supply must be treated as LIVE during the outage period, for safety purposes.

We sincerely apologise for the inconvenience this may cause.

Yours in service excellence.

Planned Water SUPPLY Interruption 5 February 2024 : Highbury

Notice is hereby given of a planned water supply interruption by Midvaal Local Municipality for maintenance work at the Highbury Pump station.

The subsequent areas will experience a water outage during the maintenance period:

Valley Settlement
Walker Fruit Farms

A water tanker will be dispatched to Cnr Vaalbos Road & R557, during this time.

The following areas may experience low water pressure for the duration of the maintenance, and are urged to conserve water during the shut-down:

Henlley on Klip
Highbury
Pendale AH
Randvaal
Daleside

The interruption is expected to take place on the 5th of February 2024 from 08h00 to 14h00.

We thank you for your patience during the execution of this essential work.

Yours in Service Excellence.

MIDVAAL LAUNCHES VIRTUAL AGENT AUTOMATION TO IMPROVE SERVICE DELIVERY

Midvaal Local Municipality has launched a 24-hour, 7-day automated virtual agent to enhance service delivery functions and provide improved services.

Through this initiative, residents will have access to features such as viewing account statements, lodging complaints, and obtaining service delivery schedules and notices.

The virtual agent will have additional resident-centric services, like payment of fines and accounts. The payment functionality will become available towards the latter part of March 2024.

The municipality is committed to improving the resident experience, increasing accessibility, and promoting service excellence.

The automated virtual agent compliments the existing customer complaints centre, which currently operates from 06:00 to 22:0 on a daily basis.

The virtual agent is accessible from the WhatsApp platform via 081 876 0408.

While the virtual agent boasts various capabilities, as of now, it does not provide the service of alerting emergency services in case of such incidents. Therefore, emergencies should continue to be reported directly to the Fire Department via 016 360 7500 / 016 340 5911.

The new initiative paves the way for access to seamless services in a way that is convenient to residents, communities and businesses, heralding a new age for service delivery in Southern Gauteng.

“We remain steadfast in our commitment to solving challenges through innovation and creativity. This is to ensure that we enhance the lives of our people and further grow Midvaal into an island of Excellence,” says Executive Mayor, Peter Teixeira.

ISSUED ON BEHALF OF THE OFFICE OF THE OFFICE OF THE MAYOR:

Yours in Service Excellence.

#PeoplesMayor

For media enquiries, please contact;

Hettie Fowlds
Communications Officer
HesterF@Midvaal.gov.za/ 016 360 7627

Idah Satikhe
Senior Media Officer: Office of the Executive Mayor
MokgadiS@midvaal.gov.za  or 010 494 3112