Dear Midvaal residents,

Notice is hereby given to all residents of Midvaal Local Municipality who are currently using prepaid electricity and/or water meters that all prepaid meter tokens must be purchased directly from approved and authorized vendors.

This measure is put in place to:

1. Ensure the validity of prepaid tokens and prevent issues related to counterfeit or invalid tokens.
2. Protect both residents and the municipality from financial losses resulting from the use of unauthorized tokens.

Residents are strongly urged not to purchase tokens from unverified online platforms or individuals/organizations claiming to offer discounted rates. The municipality will not be held liable for any losses or service interruptions caused by tokens obtained from unauthorized sources.

Furthermore, the municipality reserves the right to recover any financial losses from residents found with unaccounted-for consumption, and a fine may be levied in accordance with municipal bylaws governing meter tampering and unauthorized consumption.

Reports can be made confidentially to the Municipal Anti-Fraud and Corruption Desk via email at ethics@midvaal.gov.za.

Yours in service excellence,

Mr. Phumudzo Magodi     

Municipal Manager

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